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Recall.ai is building the API to record, understand, and search conversations as context for AI. As the 12th engineering hire and the first fully dedicated to customer and agentic interfaces, you will own entire products within the platform—from the dashboard to the MCP (Model Context Protocol) and beyond.
You'll be responsible for discovering the right problems, owning the product roadmap, and building features that thousands of companies rely on daily. Your core mission is to make using Recall intuitive and reliable for engineers and their AI agents.
Key responsibilities include:
- Owning the dashboard and MCP experience, ensuring engineers and their agents can integrate, debug, and support the Recall platform seamlessly
- Developing and executing the product roadmap by interviewing users, analyzing user behavior, and running experiments to validate hypotheses
- Making product decisions at the intersection of technical depth and customer needs, ensuring the platform "just works"
- Ensuring product reliability and customer experience, recognizing that Recall is critical infrastructure processing real-time data where even brief downtime causes major disruptions
- Offloading highly technical workloads from customers and their agents through thoughtful product design
Success is measured by faster customer integration, reduced support needs, and increased customer success and retention on the Recall platform.
Requirements:
- Expert full-stack engineer with ability to break down complex problems into clean architecture and maintainable code across frontend and backend
- Proficiency with Django and TypeScript
- Strong product judgment with focus on end-user outcomes and customer success
- Ability to uncover what people actually need through good questioning and problem diagnosis
- Agent-first mindset and enthusiasm for building products that leverage AI agents to help users accomplish more faster and with higher quality
- Security-conscious approach to development; keeping customer data safe is a top priority and security-first coding is second nature
