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Reserv is a venture-backed insurtech (funded by Bain Capital and Altai Ventures) automating claims processing through AI and automation technology. AiDE is Reserv's newest product line, bringing their proprietary claims technology to market participants via a cost-plus model.
As Product Development Lead for AiDE, you will define a new product line and its growth trajectory. You sit at the intersection of carrier customers, the London market, and the engineering team, driving the product roadmap and serving as the technical liaison to customers as they adopt AiDE's offerings.
Key responsibilities:
- Partner with AiDE's product manager to shape the roadmap, leveraging deep domain knowledge of carrier and delegated authority workflows, BDX reporting, and operational pain points in the London market
- Translate market experience into product strategy, anticipating carrier needs and helping the team avoid building the wrong solution
- Dive into carrier operational processes to identify improvements that reduce manual effort and improve delegated authority economics; translate findings into detailed specifications and ruthless prioritization
- Manage carrier relationships from a technical standpoint—pre-sale (discovery, integration scoping, demos, pilots) and post-sale (product ownership, workflow integration, go-live accountability)
- Influence the culture, values, and processes of a growing product and engineering team
- Think creatively and draw on analogous situations to navigate uncharted territory
You are a product-minded insurance technologist with intimate knowledge of the London market and comfort going deep on data. You bring carrier and delegated authority domain expertise, understand BDX reporting, and can translate operational realities into actionable product direction.
