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Built is an AI-powered platform transforming real estate finance and construction management. The company serves 350+ lenders, 80,000+ borrowers and owners, and manages $300 billion in active projects. Built's platform addresses complex workflows in construction draw management, budget tracking, and compliance—serving major financial institutions including Goldman Sachs and Fifth Third.
The Product Designer II role is for a mid-career designer ready to own meaningful design problems independently. You will drive design decisions with greater autonomy across features and product areas of growing complexity. This is a practitioner role focused on solving genuine design challenges in high-stakes financial workflows where clarity, accuracy, and trust are critical requirements.
Key responsibilities include:
- Own end-to-end design execution for features and workflows across the platform, from discovery through delivery
- Lead user research activities including customer interviews, usability testing, and synthesis sessions to become an expert in how lenders, owners, contractors, and inspectors use the product
- Create user flows, journey maps, wireframes, and high-fidelity mockups, selecting appropriate fidelity levels for each design question
- Collaborate closely with product managers and engineers to ensure designs are feasible and implemented with fidelity to intent
- Contribute to and maintain the design system, identifying opportunities to improve shared components and patterns
- Articulate design decisions and trade-offs to cross-functional stakeholders, framing rationale in terms of user needs and business outcomes
- Use data and behavioral insights to validate and iterate on design solutions
- Support junior designers through informal feedback and collaboration
Required qualifications:
- 2–4+ years of product or UX design experience in SaaS or digital product environments
- Strong proficiency in Figma and prototyping tools, working efficiently across multiple fidelity levels
- Demonstrated ability to handle end-to-end design for product features independently
- Solid understanding of UX research methods (generative and evaluative) and when to apply them
- Portfolio demonstrating thoughtful problem-framing and well-executed design solutions
- Clear communication skills: present work, defend decisions, and incorporate feedback constructively
- Attention to accessibility and inclusive design best practices is a meaningful plus
Success at six months means independently owning design for at least one feature area with shipped quality reflecting your design intent, being treated as a reliable and proactive design partner by product and engineering teams, and having led at least one user research initiative.
