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Twilio is seeking a Product Data Analyst (L3) to join its analytics team and drive data-backed decision-making across the organization. In this role, you will own analytics workstreams end-to-end, from scoping ambiguous problems to delivering actionable insights that empower stakeholders at all levels.
Key responsibilities include:
- End-to-End Analytics: Own complex projects from initial scoping through delivery of data-driven insights in a fast-moving environment.
- Product Strategy: Partner with product managers to define metrics, build reporting dashboards, and integrate data into product planning and roadmap decisions.
- Technical Execution: Apply SQL and visualization tools (Looker, Tableau) to translate complex data into clear, actionable recommendations for stakeholders.
- Data Standardization: Maintain and document metrics, datasets, and models using Confluence and Datahub to establish a single source of truth across the organization.
- Project Management: Balance multiple concurrent initiatives with clear prioritization and proactive status updates.
- Quality Assurance: Maintain rigorous data quality standards through robust validation and transparent quality control processes.
- AI-Driven Efficiency: Integrate modern AI tools into daily workflows to accelerate SQL coding, analysis, and documentation.
Required qualifications:
- 4+ years of professional experience in quantitative analysis, business intelligence, or data analytics, with a proven track record of converting complex data into actionable business results.
- 4+ years of hands-on SQL or relational database experience, including writing, optimizing, and performing quality assurance on a regular basis.
- Proficiency with modern BI tools, particularly Tableau and Looker (LookML).
- Strong analytical mindset with ability to decompose vague problem statements into clear, executable data strategies.
- Demonstrated ability to independently manage deliverables from requirement gathering through stakeholder delivery with minimal guidance.
- Exceptional organizational skills and track record of managing multiple competing priorities.
- Strong written and verbal communication skills with ability to translate analytics insights into clear narratives that influence decisions.
Desired qualifications include experience leveraging LLMs/AI tools to accelerate analytics workflows, familiarity with data warehousing concepts, ETL processes, and distributed computing frameworks.
Twilio is a remote-first company committed to global inclusion and diverse experiences. While remote, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
About Twilio
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