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Certivity is building an AI platform that helps engineering organizations manage regulatory compliance. The company serves highly regulated sectors, with a core focus on automotive (customers include Mercedes-Benz, BMW, Schaeffler, ZF, and TÜV Rheinland) and is expanding into other regulated engineering verticals.
As a Product Compliance Manager for Customer Success (titled Solution Engineer), you will be the technical implementation partner for customers navigating complex regulatory and compliance workflows. You will guide customers through successful platform rollouts—from initial demo through trial to productive deployment—and lead implementation projects that translate customer regulatory, compliance, and engineering processes into scalable platform configurations.
Key responsibilities include:
- Guide customers through successful rollout of the Certivity platform, from first demo through productive use
- Lead implementation projects: define milestones with customers, ensure Product and Engineering teams deliver, and translate customer needs into clear feature requests
- Understand customers' regulatory, compliance, and engineering processes and configure the platform accordingly
- Own account growth by identifying expansion and upselling opportunities in collaboration with sales
- Troubleshoot customer issues alongside Product and Engineering teams
- Bring customer feedback back to the company as actionable input that shapes the AI and software roadmap
This is a remote-first position based in Germany with approximately 20% worldwide travel and monthly team meetings in Munich. The role offers flexible working hours, 30 vacation days per year, 30 days of workation annually within the EU and selected countries, EGYM Wellpass, Udemy access, and direct access to founders.
REQUIREMENTS:
- University degree in Engineering, Law, or related field
- Minimum 3+ years of experience at the interface of regulation and engineering (e.g., product compliance, regulatory affairs, requirements engineering, technical consulting)
- Confident communication with engineers, compliance experts, and management
- High level of ownership and ability to drive projects independently
- Motivation by customer success; view account growth as value delivery, not a sales add-on
- Willingness to travel worldwide (20%)
- Fluent German (C1) and English (C1); English is the company language, customers primarily speak German
