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Allica Bank is the UK's fastest-growing fintech firm, focused on serving established SMEs—a major underserved segment representing over a third of the UK economy. The Payments Tribe builds award-winning business current accounts and payment solutions that combine great technology with best-in-class customer experience.
As Product Analyst, you will support the Senior Product Owner in defining and delivering features for the Business Rewards Account, including card and payment capabilities. You'll work across product, engineering, design, and data teams in close partnership with Distribution, Operations, Compliance, and Risk.
Key responsibilities include:
- Gathering, analyzing, and documenting requirements from stakeholders (Distribution, Operations, Compliance, Risk) and translating them into clear user stories and acceptance criteria
- Supporting discovery through release for new features
- Maintaining and prioritizing squad and tribe backlogs, keeping them aligned to roadmap and OKRs
- Tracking and reporting on product performance metrics (balances, usage, customer behavior) and surfacing actionable insights
- Collecting and analyzing customer feedback to propose and lead product improvements
- Working day-to-day with engineers and designers to clarify requirements and validate delivered work
- Managing vendor relationships to keep delivery on track
- Mapping and improving processes to simplify and automate workflows
- Maintaining accurate product documentation, tracking, and risk logs
- Using AI tools to build and ship small changes to production
This is a high-growth environment where you'll see your work ship quickly and make a real difference to UK SMEs. You'll have genuine scope to grow your product career while working alongside experienced product leadership.
Allica Bank offers flexible and hybrid working arrangements, full onboarding and development support, pension contributions, discretionary bonus, private health cover, life assurance, and family-friendly policies including enhanced maternity and paternity leave.
REQUIREMENTS:
- 2+ years experience as a Business Analyst, Product Analyst, or similar role, ideally on digital products in payments or financial services
- Working knowledge of UK payment schemes (Faster Payments, Bacs, CHAPS) and card payments; awareness of payments regulation is a plus
- Strong analytical and problem-solving skills; comfortable working with data (SQL or similar is a plus)
- Great attention to detail while maintaining sight of the bigger picture
- Clear, concise written and verbal communication; ability to explain complex concepts simply
- Organized and proactive; able to juggle priorities in a fast-moving, high-growth environment
- Exposure to Agile ways of working and tools such as Jira and Confluence
- Curious and keen to learn; examples of going the extra mile or taking on new challenges
- Genuine curiosity about AI with hands-on experience experimenting with AI tools (work or personal)
- Design-minded approach with an eye for user experience
