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Mimica is an AI-powered process intelligence platform that helps enterprises identify process improvements and automation opportunities. The company has raised $26M in Series B funding and is backed by Khosla Ventures and Paladin Capital, serving Fortune 500 clients.
As a Process Quality Analyst, you will be part of the Quality Team, which ensures all project deliverables are accurate, aligned with client data, and stakeholder-ready. You'll work closely with the Delivery Team and project stakeholders to maintain quality standards and drive continuous improvement.
Key responsibilities include:
- Providing technical coaching during routine project touchpoints to resolve data and structural questions
- Monitoring and evaluating analyst deliverables against client requirements and project standards
- Identifying quality issues, diagnosing root causes with analysts, and implementing corrections
- Delivering weekly stakeholder reports summarizing project progress and emerging risks
- Identifying inefficiencies in internal tools and workflows, collaborating with cross-functional teams on solutions
- Creating and maintaining reference materials including process guides, handbooks, and training videos
- Facilitating best-practice sharing sessions to promote consistent quality standards
The role is fully remote within a globally distributed team across 16+ countries. Mimica offers a distributed-first culture with flexible schedules, company-issued equipment, remote setup stipend, co-working budget, generous PTO, enhanced parental leave, health and retirement benefits, annual learning budget, and regular virtual and in-person team socials.
Requirements:
- 3+ years as a Business Analyst, Automation Analyst, Process Consultant, or Management Consultant focused on business process understanding and optimization
- 2+ years of hands-on experience executing operational or business processes in Finance, Supply Chain, Operations, or related domains
- Proficiency with process mapping platforms (MS Visio, Lucidchart, Miro, Bizagi Modeler)
- Experience reviewing or quality-checking others' work through peer review, quality audits, or senior analyst roles
- Proven experience coaching or mentoring analysts (onboarding, training, feedback)
- Demonstrated ability to manage project timelines, track milestones, and coordinate cross-functional tasks
Bonus qualifications:
- Comfort with structured data, spreadsheets, SQL, or BI tools
- Hands-on automation experience (identifying opportunities, documenting for automation, RPA/workflow tools)
- Experience writing and managing SOPs with version control and team adoption