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Snowflake seeks a Principal Services Solutions Manager to lead professional services strategy and execution across the entire US Federal Government market (Defense and Civilian). This is a strategic leadership role combining sales execution, account management, and services delivery oversight.
Key responsibilities include: spearheading services sales execution and acting as strategic advisor for key federal accounts; engaging C-level executives to create and execute services roadmaps; owning the complete professional services lifecycle from deal strategy through proposal creation, execution, and forecasting; serving as the go-to expert for cloud-based data management, business intelligence, and AI-powered solutions; and leading high-performing teams while ensuring exceptional customer satisfaction.
You will be aligned to the federal market as part of the practice, working closely with Sales District Managers and Account Executives. You'll drive both service sales enablement and successful delivery for assigned accounts, focusing on quarterly bookings and revenue targets while building a pipeline of future opportunities. Specific duties include: creating and executing the overall vision for services (sales and delivery); owning the services delivery roadmap; collaborating cross-functionally to identify, scope, propose, and sell services to new and existing clients; developing scopes and SOWs; driving internal deal reviews; optimizing business operations processes; building strong relationships across GTM teams (legal, deal desk, account teams, sales, PS&T leadership, partners); providing accurate bookings forecasts; aligning services engagements to customer business outcomes; managing project financials; maintaining high customer satisfaction scores; and serving as strategic advisor on business value roadmaps, assessments, and data cloud strategies.
You'll work with delivery partners (SIs, GSIs, other PS organizations) and collaborate with Education Services on training delivery. Deep collaboration with Account Executives and Solutions Engineers on account strategy is essential.
