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Dexterity is hiring a Principal Product Manager to lead strategy, development, and commercialization of Physical AI applications for Retail and third-party logistics (3PL). You will own application product lines running on Dexterity's Mech platform—intelligent robots for complex industrial work—as well as developer interfaces enabling solution partners to build new applications and integrations.
This role combines product ownership, outbound product management, and commercial leadership. You will define Dexterity's growth in Retail and 3PL through market segmentation, continuous discovery, and vertical-growth roadmaps. You will work closely with Sales, Marketing, and Customer Success, bringing product judgment to priority accounts and market evidence into product strategy.
Key responsibilities include owning product strategy, roadmaps, PRDs, and specifications; driving application-level decisions with engineering; and proving the product on customer floors. You will set quantitative targets (entitlement, throughput, availability, reliability, adoption, business value), validate them in the real world, and lead flagship deployments through KPI proof, signed acceptance, and expansion. You will determine which customer problems become repeatable products, turning reference solutions, market-entry plays, and deployment learning into scalable growth.
You will segment markets by customer, workflow, need, buying readiness, economics, and product fit. Lead outbound discovery with customers, prospects, operators, executives, integrators, and partners to uncover needs, buying barriers, willingness to pay, and differentiated value. Partner with GTM on ideal customer profiles, priority segments, market-entry plays, and competitive positioning. Build reference solutions, concepts of operations, and business cases covering volume, automation eligibility, labor savings, and operational impact.
You will drive application-level decisions with engineering on end effectors, multi-pick, architectures, and material-handling interfaces. Own systems testing against customer box populations and turn results into specification and roadmap decisions. Lead deployments through shipment, first pick, go-live, KPI proof, acceptance, and expansion. Own contractual acceptance criteria, FAT/SAT/UAT evidence, and the signed record that unlocks commercial outcomes. Run a written-first cadence across engineering, field issues, product/GTM reviews, executives, and customers using measured performance and market evidence.
Travel is approximately 25%. The role is scoped at Principal; candidates demonstrating broader leadership and company-level vertical strategy may be considered at Director level.
