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Salary: USD 171,500 - 245,000 / annual
Zscaler is seeking a Principal Product Manager to lead strategy, roadmap, and adoption for critical ZPA (Zscaler Private Access) platform initiatives. This hybrid role reports to the Senior Director of Product Management and focuses on driving foundational platform capabilities that improve scalability, resiliency, operational efficiency, and customer adoption across a complex enterprise product portfolio.
You will partner closely with engineering, architecture, operations, and go-to-market teams to define and deliver infrastructure investments that strengthen platform performance, simplify operations, and support the needs of both commercial and regulated environments.
Key responsibilities include:
- Define and drive the roadmap for key infrastructure and platform capabilities
- Partner cross-functionally with engineering, architecture, operations, and field teams to identify priorities and deliver high-impact platform enhancements
- Define and prioritize resiliency investments, including health checks, recovery mechanisms, and service robustness improvements
- Translate customer, field, and partner feedback into clear product requirements, roadmap priorities, and measurable business outcomes
- Influence cross-functional stakeholders and align teams on strategy, sequencing, and execution tradeoffs
Zscaler is a NASDAQ-listed company that accelerates digital transformation through its Zero Trust Exchange platform, which protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications. The platform is distributed across 200+ public data centers globally and is the world's largest in-line cloud security platform. The company is building an AI-native enterprise where human potential is amplified by machine intelligence to solve security challenges.
REQUIREMENTS:
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions within your functional domain
- 5+ years of product management experience, preferably in cybersecurity, networking, secure access, VPN, Zero Trust, identity, or cloud-delivered security
- Experience defining and delivering enterprise-grade products used by large, complex organizations
- Demonstrated success managing products from concept through launch and adoption
- Strong understanding of VPN technologies, BGP and other routing protocols, remote access architectures, DNS, identity, authentication, endpoint clients, and enterprise network infrastructure
- Comfortable working with enterprise customers, field teams, and support organizations on complex technical scenarios, with exceptional written and verbal communication skills
PREFERRED QUALIFICATIONS:
- Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
- Experience with Zscaler Private Access or other cloud security platforms
- Experience supporting pre-sales engagements, technical validation, customer workshops, and proof-of-concept activities
