SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
True Link is a profitable, mission-driven fintech company building financial solutions for underserved populations including people with disabilities, older adults, and people in recovery. The company has earned recognition on the Forbes Fintech 50 and Inc. 5000 list for two consecutive years.
You will serve as Principal Product Manager, leading product strategy and execution for True Link's bank and card partnership-based capabilities. This is a senior individual contributor role focused on shaping offerings for Family Banking partners and their account holders while balancing customer needs, partner requirements, technical constraints, regulatory considerations, and business strategy.
Key responsibilities include:
- Owning product areas related to the card and family banking partner ecosystem, driving both near-term execution and long-term strategy
- Working directly with bank partners and sophisticated external clients to understand needs, develop compelling value propositions, solve problems collaboratively, and scale partnership opportunities into products and systems
- Building full-stack fintech products spanning customer experience, operational workflows, APIs, payment rails, and partner infrastructure
- Partnering deeply with engineering, design, operations, compliance, customer support, and go-to-market teams to ensure high-quality execution and shipping
- Using AI, prototyping, data, and customer conversations to accelerate learning and compress feedback loops
- Bringing clarity to ambiguity, navigating competing priorities and operational complexity while keeping the organization focused on what matters most
- Leading through influence, judgment, and execution rather than formal management authority
- Going deep on execution when needed—refining edge cases, writing clear specifications, improving processes, and unblocking teams
The role sits at the intersection of banking, payments, operations, compliance, and deeply human customer needs, requiring rigor, judgment, and exceptionally strong cross-functional thinking. You'll work with a team that operates with startup pace, financial services rigor, and mission-driven focus.
Requirements:
- 10+ years of product management experience with deep fintech expertise and strong understanding of how financial products work in real-world contexts
- Preference for individual contributor work, staying close to problem-solving, shipping products, refining systems, and direct collaboration with teammates and customers
- Ability to move fluidly between big-picture strategy and implementation details in complex, fast-moving environments with multiple stakeholders and competing constraints
- Strong credibility with both external partners and internal stakeholders; thoughtful, low-ego, able to build trust quickly across diverse audiences
- Technical curiosity and architectural literacy; desire to understand underlying systems, not just surface-level product features
- Motivation driven by customer impact, execution, and building excellent products rather than status or empire-building
- Comfort working in ambiguity and complexity with ability to bring structure, clarity, and momentum to difficult cross-functional problems
- Deep curiosity, intellectual honesty, and evidence-driven approach; willingness to change perspective when facts change
- Experience in operations, strategy, management consulting, or other highly analytical and cross-functional environments is a plus
