SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Quince is a manufacturer-to-consumer (M2C) brand delivering high-quality essentials at low prices across apparel, accessories, and home goods. The company operates a direct relationship model with manufacturing partners, using proprietary technology and AI to scale operations.
You will lead Factory OS, Quince's operating system for factories, mills, and vendors. This platform replaces spreadsheets and disconnected tools with a unified system of record for production planning, scheduling, capacity management, quality, and compliance. As Principal PM, you own the product end-to-end: vision, roadmap, and strategic decisions about what to build, for whom, and in what order.
Key responsibilities include:
- Owning Factory OS product strategy from vendor/mill discovery through roadmap, specs, and launch, with accountability for adoption and measurable operational impact (adoption rates, on-time production, capacity utilization, quality yield, planning accuracy)
- Designing core operational workflows—production planning, scheduling, capacity management, order and material tracking—that work reliably in real factory environments
- Building compliance and auditability into the product from day one, ensuring the system produces records that meet sourcing, labor, quality, and trade requirements
- Driving real adoption on the factory floor by obsessing over onboarding, change management, and closing the gap between shipped and daily-used
- Setting the AI and automation thesis for Factory OS, architecting the platform for a future where automatable workflows are executed by agents; deciding which steps to automate first, designing human-in-the-loop and exception paths, and treating agents, APIs, and humans as composable actors in auditable workflows
- Partnering deeply cross-functionally with engineering, ML, design, sourcing, and factory operations to translate ambiguous problems into shipped products
This is a builder's role with outsized scope—you're defining a category, not iterating on a mature one. You'll spend time with vendors and mills on the factory floor and work shoulder-to-shoulder with internal teams.
REQUIREMENTS:
Required:
- 10+ years in product management, including senior/principal-level ownership of a complex B2B SaaS or operational software product from zero-to-one or through significant scale
- Direct experience building workflow-automation software; you've taken manual, multi-step operational processes and turned them into software that runs them, and you understand the difference between digitizing a workflow and actually automating it
- Domain proximity to manufacturing, supply chain, or factory/operations software (MES/MOM, ERP, planning/scheduling, quality, or sourcing systems); you don't need to have run a factory, but you need to have built for people who do
- A credible point of view on AI and agents in production software—not slideware; you've shipped, or can clearly articulate how you'd ship, agentic and human-in-the-loop automation into a real operational system
- A track record with compliance-sensitive products—you've built software where auditability, traceability, and regulatory or contractual requirements were core to the design
- Hands-on AI fluency—you use AI tools daily for discovery, spec-writing, and prototyping, and you build to think
- Comfort in the field—you'll spend time with vendors and mills, and you're energized (not deterred) by messy, physical, real-world operations
Preferred:
- Experience building software used by external partners/suppliers (not just internal or single-tenant customers)
- Background in apparel, textiles, consumer goods, or hard-goods manufacturing supply chains
