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Alan is a prevention-focused health insurance platform that integrates insurance, prevention, and care into a unified user experience. The company serves 1M+ members across 40K+ partner companies and has reached €800M+ in ARR.
You will join Alan's Pre-Sales team, which supports Enterprise and Public Sector sales by providing deep product expertise, customer insights, and strategic enablement. Your core responsibilities include:
- Master Alan's platform and equip the sales team with insights, expertise, and tools to close complex deals
- Conduct thorough needs analysis and requirements elicitation with prospects, identifying functional alignment with Alan's offerings
- Lead RFP/RFI/RFQ submissions, collaborating with Sales, Insurance, and Product teams to craft compelling responses
- Serve as a voice of the customer, feeding insights into Alan's product roadmap
- Participate in customer acquisition and evangelize Alan's services to key stakeholders
- Prepare and coordinate complex customer onboardings, leveraging your deep understanding of each customer's unique requirements
- Help develop and scale the Pre-Sales function as it grows
This role requires you to be based in Paris or Île-de-France (within 2 hours door-to-door), with flexibility to travel for customer meetings. You will work with high-level stakeholders in complex procurement environments, balancing multiple priorities while maintaining strong customer relationships.
REQUIREMENTS:
- 6+ years in SaaS environments, with at least 3 years in Pre-Sales, Sales Engineering, or Solution Consulting roles
- Extensive end-to-end procurement project experience (buyer or supplier side) with RFI, RFQ, and RFP involvement
- Strong active listening and requirements elicitation skills; ability to identify root causes of customer concerns
- Assertiveness and objection-handling capability in complex sales environments
- Ability to pitch products transparently without overselling
- Skill in breaking down complex issues and identifying product gaps to define solutions
- High-level stakeholder management experience
- Task prioritization and commitment delivery
- Fluency in both French and English
PREFERRED:
- Experience in the French Public Sector
- HRIS ecosystems and Payroll solutions background
- Insurance or Health platform experience
