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Writer is a $1.9B enterprise generative AI platform company backed by leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth. The company enables hundreds of enterprises like Mars, Marriott, Uber, and Vanguard to build and deploy AI agents grounded in their company data using Writer's enterprise-grade LLMs.
This People & Workplace Specialist role is based in Writer's London office (Parcels building) and reports to the Head of People Operations. You will be the on-ground presence for the People team in London, supporting the EMEA region through continued growth.
Key responsibilities include: managing the People Ops ticket queue for employee inquiries related to policies, benefits, onboarding, documentation, and employment verifications; serving as the on-site liaison for all People Operations functions across EMEA including onboarding, offboarding, benefits administration, and time off; creating a welcoming daily office experience by managing inventory, supplies, and office amenities; organizing and supporting internal and external company events including new hire onboarding and global All Hands meetings; owning space and capacity planning as the London team grows; managing office logistics including mail, shipping, and receiving; maintaining the London office budget and managing vendor relationships; and developing office policies and processes that enhance efficiency and employee experience.
You should have experience in HR or People Operations at a high-growth tech company supporting a scaling team. You're a proactive problem solver with a hospitality mindset, excellent communication skills, and hands-on experience managing office operations, vendor relationships, and budgets. You have strong prioritization and time management abilities, a builder's mindset focused on creating scalable processes, and genuine passion for workplace culture and employee experience. The role is full-time, office-based with 5 days per week in the London office.
About Writer
AI / Data / Infrastructure; SaaS / Enterprise Software — enterprise generative AI platform for business teams.
