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Lyric is an enterprise AI platform built specifically for supply chains, helping Fortune 500 companies optimize networks, allocate inventory, schedule routes, and build supply chain decision intelligence. The company was founded in December 2021 and has grown to serve major clients including Smurfit WestRock, Estée Lauder, and Coca-Cola.
You'll join as a People Partner based in Bengaluru, working closely with India's leadership team—particularly R&D—and the global People team. This is a broad, hands-on role combining people partnership with operational ownership. You'll bring structure to ambiguity, build trust across organizational levels, and move fluidly between strategic conversations about team effectiveness and the operational execution needed to make things work.
In your first six months, the focus will be heavily on execution: strengthening day-to-day People operations, supporting performance management, improving role clarity, and creating a consistent employee experience.
Key responsibilities:
- Build reliable People operations by owning and improving employee lifecycle processes from onboarding through transitions and exits, ensuring employees receive clear answers, timely support, and consistent follow-through.
- Help managers lead effectively by partnering on expectations, feedback, team dynamics, and performance conversations; build practical habits around one-on-ones, accountability, and development.
- Drive performance management execution by working with the global People team and India leaders to roll out performance practices, support managers through the process, and turn discussions into meaningful follow-up.
- Create organizational clarity by mapping teams, clarifying roles and responsibilities, and keeping people practices aligned as the organization evolves.
- Stay close to employees by building relationships across the India team, understanding what's happening on the ground, and surfacing concerns early with discretion, empathy, and good judgment.
- Connect teams and close gaps by working across leadership, employees, Talent, Finance, and the global People team to resolve issues and keep work moving.
- Build for scale by identifying recurring friction and creating simple, sustainable processes that improve the employee experience without adding unnecessary bureaucracy.
Within six months, success looks like: employees know they can rely on you, managers have a trusted partner, day-to-day People processes run consistently, performance practices are being used, roles and expectations are clearer, and emerging issues reach the right people early with thoughtful recommendations and follow-through. You'll have the opportunity to shape how People works at Lyric as the company scales, with direct access to leaders and ownership of work that employees experience every day.
REQUIREMENTS:
- Around 6–8 years of relevant experience across People, HR, or broader operations, with meaningful exposure to both employee-facing work and hands-on execution.
- Experience in a growing technology business, ideally a global organization that has scaled from a few hundred employees to a significantly larger team.
- Ability to earn credibility with engineering and product leaders by understanding their work, asking thoughtful questions, and offering practical judgment.
- Evidence of building or improving processes, solving unclear problems, and owning outcomes through completion.
- Comfort working with incomplete information: ability to identify what matters, make a reasoned recommendation, and adapt as you learn.
- Strong communication, discretion, and confidence to challenge constructively while maintaining trust.
- Willingness to handle details yourself and care about whether problems get solved, including when they fall between established responsibilities.
- Ability to work in-office in Bengaluru, staying closely connected to the India team.
- Experience moving from HR or Talent into a broader operating role would be especially relevant.
