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Airwallex is a unified payments and financial platform serving over 250,000 global businesses. This role sits at the intersection of People Operations and Workplace Experience for the Paris/Berlin/Barcelona office cluster, requiring a hands-on operator to manage core HR functions while building strong in-office culture during rapid EMEA expansion.
You will own the full employee lifecycle: end-to-end onboarding and offboarding, serving as primary HR point of contact with ticketing system management, maintaining accurate HRIS and payroll data (including EOR), running audits, and managing data changes. You'll support payroll processes including commissions and bonuses by auditing inputs and resolving discrepancies, administer benefits programs, and ensure compliance with local regulations across supported markets.
Beyond traditional HR, you'll oversee day-to-day office operations including supplies, vendors, access, equipment, and general upkeep. You'll act as a front-of-house presence—greeting visitors, managing deliveries, and coordinating with building management. You'll support and execute employee engagement initiatives (events, celebrations, quarterly offsites) and help build a strong in-office culture as the office scales.
A key part of this role is identifying inefficiencies in manual workflows and driving process documentation, improvements, automation, and AI-powered solutions. You'll gather employee feedback through surveys, onboarding check-ins, and day-to-day interactions, translating insights into actionable improvements.
You bring foundational generalist HR experience in high-growth, fast-paced environments with a passion for culture and team building. You have strong working knowledge of local HR practices (particularly benefits and compliance), are detail-oriented and comfortable with admin-heavy workflows, and have experience supporting payroll processes including variable compensation. You're confident managing ambiguity and building processes from scratch. Familiarity with startup tech stacks (Slack, Zoom, Lattice, Atlassian, Google Suite), HRIS/EOR/payroll platforms (BambooHR, Deel), and hybrid workplace operations is preferred.
