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Airwallex is a unified payments and financial platform serving over 250,000 global businesses including Brex, Navan, Qantas, and SHEIN. With 2,300+ employees across 27 offices and a $11B valuation, the company is backed by leading investors including Sequoia, Visa, and Mastercard.
This role sits at the intersection of People Operations and Workplace Experience for the Paris/Berlin/Barcelona office cluster, requiring a "boots on the ground" partner to ensure core HR operations run smoothly while building strong in-office culture during rapid EMEA growth.
Key responsibilities include owning onboarding and offboarding end-to-end; serving as primary POC for HR inquiries via ticketing system; maintaining accurate HRIS and payroll data including EOR platforms; supporting payroll processes with commission and bonus audits; administering benefits programs and ensuring regulatory compliance across supported markets; overseeing day-to-day office operations (supplies, vendors, access, equipment); acting as front-of-house presence for visitors and deliveries; supporting employee engagement initiatives and culture-building activities; identifying workflow inefficiencies and driving process improvements and automation; and gathering employee feedback through surveys and interactions to inform action.
You bring foundational generalist HR experience in high-growth, fast-paced environments with passion for culture and team building. You have strong working knowledge of local HR practices, particularly benefits and compliance. You're a hands-on, detail-oriented operator comfortable with admin-heavy workflows and experienced supporting payroll processes including variable compensation. You're confident managing ambiguity and building processes from scratch.
Preferred experience includes proficiency with startup tech stacks (Slack, Zoom, Lattice, Atlassian, Google Suite), familiarity with HRIS/EOR/payroll platforms (BambooHR, Deel), and exposure to workplace experience and office operations in hybrid environments. The role is hybrid, based in Berlin, requiring 4 days per week in office.
