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VSCO is a mission-driven platform serving photographers globally, building an integrated workflow for creative professionals—from editing and asset delivery to client management and business operations. The company is at the forefront of applying AI thoughtfully to creative work, with tens of millions of users worldwide.
This People Operations Specialist role owns the systems and processes that make VSCO's employee and contractor experience seamless and scalable. You'll report directly to the CEO and work closely with the People Team to build and maintain the infrastructure behind the workforce.
Key responsibilities include:
**People Systems & Infrastructure**: Manage and maintain the HRIS (e.g., Sapling, Lattice) and contractor management platforms, ensuring data accuracy across the full employee and contractor lifecycle. Evaluate and implement tools supporting hiring, onboarding, payroll coordination, benefits, and contractor engagement. Build dashboards and reporting that give leadership visibility into headcount, org structure, contractor spend, and workforce trends.
**Employee & Contractor Experience**: Own end-to-end onboarding and offboarding for both employees and contractors. Manage contractor classification, agreements, and renewals in partnership with Legal and Finance. Coordinate benefits administration, leave management, and lifecycle processes with accuracy.
**Systems & Data-Driven Decisions**: Identify manual, inconsistent, or broken processes and design scalable systems to replace them. Use data to answer workforce questions (turnover, time-to-hire, contractor utilization) and collaborate with leadership to turn findings into recommendations. Document policies and processes for clarity, auditability, and handoff as the team grows.
**Compliance & Payroll Operations**: Keep VSCO compliant with employment and contractor regulations across jurisdictions. Own recurring compliance workflows including onboarding documentation, I-9/employment eligibility, required notices, and employee file maintenance. Partner with Finance and external vendors on payroll inputs, audits, employee changes, contractor payments, and reporting.
**Culture & Leadership Support**: Partner with the CEO and leadership on policy updates, handbook maintenance, and internal communications. Support culture-building efforts including team offsites, all-hands logistics, and employee appreciation.
You bring 3–5 years of People Operations, HR Operations, People Systems, or related operational experience. You're hands-on with HRIS platforms, contractor management systems, and core employment/contractor compliance. You're a systems thinker who builds scalable processes, not workarounds. You're comfortable with data—building reports, spotting trends, and translating insights for leadership and managers. You communicate clearly and precisely, especially when documenting policy. You handle sensitive information with discretion and judgment. You're fluent with AI tools, using them to work faster and think better. You continuously evaluate emerging AI tools and workflow automation to improve employee experience while reducing manual work.
The role is based in San Francisco with a minimum 3 days/week in office.
