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Mejuri, a modern fine jewelry brand founded in 2015, is seeking a People Operations Specialist to own the operational infrastructure of its People function. This role manages the lifecycle events, data, and requests that stores, fulfillment centers, and corporate teams depend on daily.
You will manage employee onboarding, offboarding, role changes, leaves of absence, and data updates end-to-end. You'll own the People ticketing queue as the first point of contact for operational requests, administer programs including benefits, ESOP, time off, and employee discounts, and work daily within HiBob, ADP Workforce Now, Storeforce, Yoiac, and Google Workspace to maintain data accuracy across systems.
Key responsibilities include: triaging and resolving ticketing requests; confirming employee data transmits correctly to Payroll and resolving discrepancies; auditing recurring tickets to identify root causes and build fixes; maintaining data integrity across systems; building lightweight automations using AI tools and Google Apps Script; maintaining dashboards on service volumes and error rates; supporting People program design and rollout; working cross-functionally with Business Partners, Talent Acquisition, Learning & Development, Payroll, Retail Operations, IT, and Finance; running compliance audits; and documenting core processes as SOPs.
The team splits time roughly 60% running operations and 40% improving them. You'll report to the Senior Manager, People Programs, and partner closely with payroll and other People functions. The role requires hands-on HRIS experience, a track record of building sustainable automations or processes, analytical skills, and comfort with ambiguity in a growing organization.
