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HappyRobot is an AI infrastructure company backed by a16z and Y Combinator (S23) that enables enterprises to build and orchestrate autonomous AI workforces. The company has raised over $150M and operates globally across the US, Spain, UK, EMEA, and LATAM regions.
You will be the backbone of HappyRobot's people function, serving as the go-to resource for all employee-related questions and operational needs. This is a hands-on, detail-driven role requiring someone who takes pride in clean data, closed loops, and being a reliable teammate.
Key responsibilities include:
- Serve as the primary point of contact for employee questions about benefits, payroll, policies, leave, and people-related matters, answering quickly and escalating appropriately
- Own the complete onboarding process from offer acceptance through first day, including background checks, work authorization, equipment coordination, and new hire success
- Manage benefits programs and statutory leave administration across all countries of operation, including enrollments, life-event changes, and compliance with local requirements
- Coordinate day-to-day operations with PEO partners (US, Spain, UK) and EOR partners (EMEA, LATAM), keeping vendors accountable and flagging compliance issues proactively
- Maintain data integrity and accuracy in Rippling HRIS, managing employee records and status changes
- Contribute to the development of people programs, engagement initiatives, and policy updates as the function matures
- Identify and automate repetitive manual processes using AI tools, Rippling workflows, and other sustainable solutions
Required Qualifications:
- 2–4 years of hands-on experience in HR, People Operations, or generalist People roles, ideally at a tech company or fast-growing startup
- Hands-on HRIS experience (Rippling preferred) with ability to learn new systems quickly
- Breadth across the employee lifecycle including onboarding, benefits, payroll, compliance, and employee support
- Comfort navigating international HR complexity across multiple countries, with strong understanding of local employment law and compliance frameworks relevant to assigned region (US law for San Francisco; Mexico and LATAM for Mexico City; Spain and EMEA for Madrid)
- Strong vendor and stakeholder coordination skills with ability to manage PEOs, EORs, and outside counsel
- AI-native and automation-oriented mindset; demonstrated history of building HRIS workflows and using tools like ChatGPT or Claude to work smarter
- High ownership, precision, and attention to detail with genuine satisfaction in closing loops and maintaining clean operations
- Startup orientation with comfort in ambiguity and resourcefulness in navigating undefined processes
Preferred Qualifications:
- Experience coordinating global immigration cases with outside counsel
- Experience working with PEO and EOR partners
- Spanish or French language skills
