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HappyRobot is an AI infrastructure company backed by a16z and Y Combinator (S23) that enables enterprises to build and orchestrate autonomous AI workforkers. The company has raised over $150M and operates globally across multiple regions.
You will be the backbone of HappyRobot's people function, serving as the primary point of contact for employee questions and ensuring all HR operations run smoothly. This is a hands-on, detail-oriented role requiring someone who takes pride in clean data, closed loops, and reliable execution.
Key responsibilities include:
- Serve as the go-to resource for employee questions about benefits, payroll, policies, leave, and people-related matters. You'll answer quickly, escalate appropriately, and convert recurring questions into better documentation.
- Own the complete onboarding process from offer acceptance through first day, including background checks, work authorization, equipment and access coordination, and ensuring new hires are set up for success.
- Manage benefits and leave administration across all countries where HappyRobot operates, including enrollment, life-event changes, and compliance with local requirements.
- Coordinate day-to-day operations with PEO partners (US, Spain, UK) and EOR partners across EMEA and LATAM. You'll keep vendors accountable, resolve exceptions, and flag compliance issues proactively.
- Maintain data integrity in Rippling HRIS, managing employee records, status changes, and ensuring clean data as the foundation for all other operations.
- Contribute to building people programs including engagement initiatives, policy updates, and team events as the function matures.
- Identify and automate repetitive manual work using AI tools, Rippling workflows, or other sustainable solutions.
The role is based in Madrid and requires deep familiarity with Spain and EMEA employment law and compliance frameworks.
REQUIRED QUALIFICATIONS:
- 2–4 years in HR, People Operations, or generalist People role, ideally at a tech company or fast-growing startup, with ownership of real work (not just support roles)
- Hands-on HRIS experience, preferably with Rippling, and ability to learn new systems quickly
- Breadth across the employee lifecycle: onboarding, benefits, payroll, compliance, and employee support
- Comfort with international HR complexity; experience working with employees or contractors across multiple countries; strong understanding of local employment law and compliance (for Madrid role: Spain and EMEA expertise required)
- Strong coordination skills managing multiple vendors and stakeholders (PEOs, EORs, outside counsel)
- AI-native and automation-oriented mindset; experience building HRIS workflows and using tools like ChatGPT or Claude; genuine enthusiasm for using AI to work smarter
- High ownership, high precision, low ego; satisfaction in closing loops and maintaining clean data; comfort with unglamorous foundational work
- Startup orientation; thrived in environments with incomplete playbooks; comfortable with ambiguity and resourcefulness
PREFERRED QUALIFICATIONS:
- Experience coordinating global immigration cases with outside counsel
- Experience working with PEOs and EORs
- Spanish or French language skills
