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Salary: USD 100,000 - 110,000 / annual
Kestra Medical is a medical device company founded in 2014 that combines wearable technologies with proven cardiac device therapies. The company has over 400 years of combined experience in external and internal cardiac medical device markets and is helping patients and care teams monitor, manage, and protect life through innovative, patient-centric solutions.
The People Operations Partner serves as a trusted business partner to assigned functional teams, providing strategic guidance and support across a broad range of People Operations initiatives. Reporting to the Director of People Operations, this role leads designated HR competency areas and People Operations projects, acting as the primary resource and subject matter expert for assigned programs and processes.
Key responsibilities include:
- Act as a strategic business partner and generalist for assigned functional teams, providing team member relations support, coaching, and recommending tools and resources to assist teams in meeting individual and functional goals while maintaining workplace engagement.
- Partner with leaders to provide guidance on talent management, organizational effectiveness, workforce planning, performance management, and team development.
- Manage team member relations matters, including concerns, workplace investigations, conflict resolution, and performance-related issues, ensuring alignment with company values, policies, and employment laws.
- Own designated HR competency areas and serve as the primary point of contact and subject matter expert, providing program oversight, guidance, process improvement, and strategic support.
- Serve as project owner for designated People Operations projects and initiatives, driving progress, managing timelines, coordinating stakeholders, and ensuring successful outcomes.
- Evaluate and enhance assigned programs, processes, and resources by identifying opportunities for increased effectiveness, scalability, compliance, and team member experience.
- Support and collaborate on projects and initiatives of other People Operations Partners.
- Participate in, create, and facilitate People Operations training in-person or virtually to all levels of team members.
- Support People Operations initiatives across multiple functional disciplines while managing priorities and competing deadlines in a fast-paced environment.
- Serve as a trusted point of contact for team members, leaders, and external partners, providing timely and professional guidance.
- Support the New Team Member Onboarding program through facilitation of onboarding sessions, delivery of presentations, and coordination of pre-employment and onboarding activities.
- Be an engaged contributor in key People Operations programs such as onboarding, annual benefits enrollment, performance management cycles, engagement surveys, internship program, and training facilitation.
- Interpret and apply company policies, procedures, and employment practices while ensuring compliance with federal, state, and local employment laws.
- Support organizational and people-related initiatives by facilitating communication, managing change impacts, and promoting adoption across assigned business areas.
- Gather and report routine and ad-hoc data in a compliant and confidential manner.
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent and performance management, and employment law.
The role requires professionalism, confidentiality, sound judgment, and discretion; the ability to remain calm and effective under pressure; navigate sensitive situations with diplomacy and tact; demonstrate resilience and adaptability through change; and bring empathy, patience, positivity, and a healthy sense of humor to the work.
Work environment: Indoor open office environment in Kirkland, WA. Extended/overtime hours when needed. Some domestic travel may be required (less than 10%). Kestra manufactures FDA-regulated, life-saving products and maintains a drug-free workplace; testing is a condition of employment.
QUALIFICATIONS:
Required:
- Bachelor's degree or equivalent years of experience
- Minimum 4 years' experience in at least three of the following human resource disciplines: Compensation, Employee Relations, Performance Management, Leave of absence administration, HRIS administration, Metrics and reporting, Benefits administration, Policies and procedures
- Ability to demonstrate exceptional customer service methods with internal and external contacts
- Ability to build trust and credibility with team members, leaders, and cross-functional stakeholders
- Ability to demonstrate sound judgment, professionalism, and discretion in handling sensitive information and navigating complex team member and business situations
- Ability to maintain effectiveness through change, ambiguity, competing priorities, and periods of high organizational demand
- Ability to apply HR concepts and adhere to legal compliance requirements
- Experience with conflict resolution skills
- Ability to act with integrity, professionalism, and confidentiality
- Demonstrated ability to meet short-term and long-term goals
- Ability to present to team members in person and virtually
- Proficiency in Microsoft Office products
- Excellent verbal and written communication skills
Preferred:
- PHR or SHRM-CP, either achieved or exam date scheduled
- Previous healthcare and sales industry-related experience
- Experience in a multi-state employer environment
- Experience providing HR support to a field sales team, with an understanding of commission structures
- Experience within a highly regulated environment
- Experience within a start-up or rapid growth environment
