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Cognite is seeking a People Operations Manager to serve as the operational backbone of its US/AMER People function. This is a hands-on, detail-oriented individual contributor role at the heart of the employee experience, supporting both employees and managers with HR operational needs.
Key responsibilities include:
**Payroll Coordination & Operational Excellence**: Own coordination with Cognite's outsourced ADP payroll provider, ensuring accurate and timely transmission of payroll inputs, changes, and off-cycle adjustments. Conduct audits of payroll data, HRIS records, and employee files to ensure accuracy and compliance across all US jurisdictions. Act as the primary liaison between the People team and payroll, resolving discrepancies quickly.
**Employee Lifecycle Management**: Own the automated and seamless onboarding and offboarding experience for US/AMER employees in compliance with requirements. Process all HRIS lifecycle events accurately and promptly, including new hires, role changes, leaves, promotions, transfers, and terminations.
**Benefits Administration & Vendor Coordination**: Oversee day-to-day administration of US employee benefits (health, dental, vision, 401(k), leave programs). Act as the operational liaison with benefits brokers and providers, supporting plan renewals, open enrollment, and plan change implementation.
**HR Operations & First-Line Employee Support**: Serve as the primary first-line support contact for US/AMER employees and managers across all HR operational queries, triaging and routing requests through Jira. Support US employment compliance processes in partnership with the Senior Director, HR, covering federal and multistate requirements, leave management, and policy documentation.
**HRIS Data Integrity & Reporting**: Maintain high standards of HRIS data integrity, ensuring all employee records are accurate, complete, and up to date. Identify and resolve data quality issues.
This role is suited to someone who takes genuine pride in precision, process, and service, and who thrives in a fast-moving, high-growth environment. You will work closely with the VP, People Operations & Rewards and partner with the Senior Director, HR on US compliance matters.
