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Unframe is an AI-first startup helping enterprises deploy LLM-powered applications rapidly. With $100M+ in TCV secured within 12 months and a $50M Series B led by Highland Europe, the company is scaling globally with Fortune 500 customers and backing from Bessemer, Craft, and TLV.
You will serve as People Operations Lead, shaping how the company grows as a team, culture, and organization. This is a hands-on, high-impact role combining strategic thinking with operational excellence in a fast-paced startup environment.
Key responsibilities:
- Partner closely with managers and team leads across EMEA and the US to support team growth, performance, and employee development
- Own the end-to-end employee lifecycle for the global workforce, from offer stage and onboarding through development and offboarding, working with Employer of Record (EOR) providers
- Serve as a trusted advisor to managers and employees on people-related matters in a global, cross-cultural environment
- Lead and continuously improve core HR processes, including performance reviews, feedback cycles, goal setting, and talent planning
- Coach and support managers through complex employee relations and people challenges across multiple geographies
- Drive initiatives that enhance employee engagement, company culture, and overall employee experience across distributed teams
- Ensure people operations, policies, and processes are scalable, compliant, and aligned with business needs as the company scales
This is a hybrid role requiring in-person presence in the Berlin office a few days each week.
Requirements:
- 8+ years of experience in HR Business Partner, People Operations, or similar role
- Experience supporting globally distributed teams with strong understanding of US employment practices and work culture
- Experience managing global employment through EOR providers, including onboarding, employee lifecycle management, and compliance
- Experience working in high-growth startup or other fast-paced environment
- Comfortable collaborating across multiple time zones
- Native-level fluency in English, both written and spoken
- Excellent interpersonal and communication skills with ability to build trusted relationships across cultures and organizational levels
- Proven experience coaching managers through performance, organizational, and employee relations challenges
- High emotional intelligence, sound judgment, and pragmatic approach to problem-solving
- Comfortable navigating ambiguity and adapting as priorities evolve
- Experience with organizational development, leadership coaching, or talent management is a plus