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Helsing is a defence AI company on a mission to protect democracies through technological leadership in AI. This People Operations Lead role sits at the intersection of HR operations, systems, automation, and employee experience.
You will transform an existing global People Operations setup to make it simpler, more reliable, and more scalable as the company grows. This is not a role for maintaining established processes—you'll identify friction points in the current model, determine what genuinely needs to change, and build the systems, processes, and team capability to solve it.
Key responsibilities include:
- Design an end-to-end People Operations process landscape across the full employee lifecycle
- Identify and resolve areas where ownership, processes, or controls are unclear or unnecessarily complex
- Build a scalable global operating model while enabling local flexibility where required
- Establish clear service ownership, service levels, and escalation paths across the function
- Partner with HRIS & Systems teams to identify automation opportunities that improve speed, accuracy, and employee experience
- Build self-service solutions that enhance experience while preserving important human judgment
- Use data and operational insight to identify bottlenecks and drive continuous improvement
- Guide thoughtful adoption of AI tools across People Operations
- Own and improve employee lifecycle administration, onboarding, offboarding, HRIS data processes, service delivery ticketing, payroll inputs, mobility, relocation, and documentation
- Give the People Operations team clear ownership and accountability
- Develop People Operations Partners who can operate independently and confidently
- Create visibility on team priorities, commitments, risks, and performance
- Shift the team from reactive support toward proactive operational ownership
You will work closely with People Operations, HRIS & Systems, Payroll, Workplace, Business Partnering, and Finance teams across a mission-driven organization that values thoughtful debate on technology ethics and responsible AI development.
