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Salary: USD 145,000 - 162,000 / annual
Dashlane is a credential security platform trusted by millions of consumers and over 25,000 brands worldwide, including Michelin, Air France, and Forrester. The company has offices in Paris, New York, and Lisbon, with over 300 employees globally.
You will join as a People Operations Lead (Senior Individual Contributor), reporting directly to the global Director of People. This role combines US-focused generalist HR operations with leadership of global initiatives, particularly around onboarding and benefits administration.
Key responsibilities include:
• Lead the global new hire onboarding experience, maintaining and continuously improving a hybrid-friendly, technology-enabled process as the company scales, incorporating new hire feedback for refinement.
• Serve as the primary HR point of contact for the US team, answering policy and benefits questions, guiding employees throughout their tenure, and conducting 15-day check-in meetings with every US hire to build trust and ensure smooth integration.
• Track, analyze, and present key People/HR metrics (onboarding sentiment, engagement survey results, retention trends) across the entire employee lifecycle to deliver actionable insights to People leadership.
• Manage day-to-day operational logistics including background checks, BambooHR data entry, and coordination with Workplace Experience and IT for equipment and swag delivery.
• Administer key platforms supporting performance management, engagement surveys, exit surveys, US benefits, and employee communications. Lead the global benefits review process in partnership with local People Partners.
• Identify manual friction points and implement compliant automations using AI tools (Gemini, Claude) to streamline repetitive administrative tasks while maintaining strict data governance.
• Spearhead efforts to celebrate team success and coordinate training and development programs, including encouraging employees to create and host internal mini-trainings.
• Maintain lightweight operational safeguards, run periodic audits, and ensure compliance across all HR processes and tool usage.
The role is based in New York with a hybrid schedule: in-office on Mondays, Tuesdays, and Thursdays; flexible remote work on Wednesdays and Fridays.
Requirements:
• 5+ years of HR experience, preferably in a tech startup in the People/HR space, or equivalent experience with strong project management and communications skills.
Desired qualifications:
• Broad foundational knowledge across core HR domains with ability to learn quickly and operate autonomously.
• Self-directed mindset with excellent time management; able to bring well-formed proposals forward independently while modeling healthy work-life boundaries.
• Demonstrated experience using AI tools (Gemini, Claude) to streamline administrative tasks and draft communications, paired with a continuous improvement mindset to reduce operational friction while maintaining data privacy.
• Exceptional attention to detail and organizational skills with a track record of keeping operational details structured and error-free.
• Strong interpersonal skills enabling genuine connections, effective team collaboration, and deep understanding of employee needs.
• High ethical standards with ability to balance transparency with discretion when handling confidential information and sensitive issues.
• Active commitment to diversity, equity, inclusion, and belonging with a drive to continuously learn and help educate others.
