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Ent is an intent-aware workspace security platform protecting human and AI-driven work. Founded by the co-founders of RiskIQ (acquired by Microsoft) and the team behind Microsoft Security Copilot, Ent is in production with Global 2000 customers across hospitality, financial services, and defense, backed by top-tier investors including Sequoia and In-Q-Tel.
You will be the first dedicated People Operations hire, building the HR function from the ground up. This is a high-impact individual contributor role with real independence and ownership across the entire employee lifecycle.
Key responsibilities:
- Serve as the primary point of contact for employee HR questions via Slack, email, and ticketing; build self-service resources to scale support
- Own onboarding end-to-end, from pre-boarding logistics through 90-day integration, iterating each cycle
- Manage offboarding including exit interviews; synthesize insights for leadership
- Administer HiBob HRIS as system administrator, managing data integrity, workflows, permissions, and reporting
- Support global benefits and perks across US, UK, and Canada, including open enrollment and vendor relationships
- Ensure compliance across three countries (I-9 verifications, employment documentation, jurisdiction-specific requirements)
- Maintain and champion People policies
- Build and grow an internal resource hub to enable self-service
- Identify opportunities for AI and automation to replace manual work; build and document workflows
- Convert one-off requests into repeatable, scalable processes
The company culture emphasizes customer-first thinking, humility, and urgency. You'll work in a collaborative environment where accountability and teamwork are valued over politics.
REQUIREMENTS:
- Location: San Francisco, onsite or within commuting distance, with regular office presence (2-3 days/week)
- 2-4 years of experience in People Operations, HR coordination, or employee programs
- Demonstrated ownership of operational HR workflows (leave of absence, accommodations, onboarding, offboarding)
- Working knowledge of HR systems (HiBob, SequoiaOS, Checkr, Carta) and ability to learn new tools
- Excellent written and verbal communication skills, including employee-facing documentation
- Strong organizational skills managing multiple programs, timelines, and stakeholders
- Service-minded approach with ability to handle sensitive situations with discretion and confidentiality
- Curiosity and continuous improvement mindset
