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Wave is a fintech company building financial services across Sub-Saharan Africa, with a mission to make Africa the first cashless continent. The company operates in 9 countries with millions of users and is the largest financial institution in Senegal.
As People Operations Associate based in Conakry, Guinea, you will be the operational backbone of Wave's Guinea operations, managing people operations, office administration, and logistics across the Conakry office and upcountry locations.
Key responsibilities include:
People Operations: Implement and maintain HR policies, procedures, and administrative systems. Onboard new staff and integrate them into Wave's culture. Manage employee records including compensation, benefits, insurance, promotions, transfers, performance reviews, and terminations. Process work permits and serve as the primary contact for all people-related matters.
Office Management & Administration: Oversee day-to-day office operations ensuring quality working conditions and health/safety compliance. Create monthly operational trackers and reports. Manage front desk, utilities, security, supplies, equipment, and inventory. Maintain a clean, organized work environment and manage cleaners and security staff. Follow up on facility utility bill payments (electricity, water, canteen).
Logistics: Arrange domestic and international travel including visas, flights, hotels, and car rentals. Manage fleet, fuel, and driver operations. Manage office budgets and procurements. Monitor vendors including canteen services. Plan corporate events including happy hours, retreats, and conferences.
You'll work in a fast-paced, data-driven environment where you'll build systems and make things happen. The role requires work authorization in Guinea and involves occasional travel to upcountry field locations.
