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Yotpo is seeking an Employee Experience & HR Specialist to join the People team in Toronto. This hands-on role combines office management, employee experience strategy, and HR support across Yotpo's two North American sites (Toronto and New York).
In the Employee Experience pillar, you'll own the employee experience budget for both North American locations, planning and executing events, happy hours, holiday parties, team offsites, and celebrations that build connection and culture. You'll create memorable moments across the employee lifecycle—from welcoming new hires to celebrating milestones, birthdays, and work anniversaries—and partner with the New York site to ensure consistent, high-quality experiences.
For Office Management, you'll manage day-to-day Toronto office operations including food and snack orders, office supplies, and equipment procurement. You'll own relationships with building management and external vendors, handling maintenance requests, deliveries, and facilities issues. You'll keep the office organized, welcoming, and well-stocked, and support workplace logistics such as seating, meeting rooms, visitor experience, and event setup.
On the HR Support side, you'll serve as the first line of support for employee questions on HR policies (PTO, parental and maternity leave, health insurance, benefits). You'll assist the HR team with onboarding and offboarding logistics, HRIS data maintenance, and documentation. You'll help communicate HR policies clearly to employees and escalate complex cases appropriately.
Yotpo is a leading eCommerce platform providing AI-powered Reviews and Loyalty solutions to over 30,000 global brands. The company offers competitive benefits including RRSP matching, 100% coverage of additional benefits, equity options, individualized career development, and wellness programming. The role is hybrid, typically 4 days per week in office.
