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Glow is a mission-driven insurtech platform protecting small businesses with AI-powered technology combined with human expertise. The company has raised $24M in Series A funding and is scaling rapidly across multiple regions.
You will serve as the People & Culture Manager for Glow's Lahore hub, owning all day-to-day people operations and employee experience for the Pakistan team. This is a hands-on leadership role reporting to the CEO, responsible for building scalable systems while maintaining a deeply human, supportive approach.
Key responsibilities include:
- End-to-end people operations: onboarding, employee/contractor experience, performance support, and offboarding
- Managing contractor lifecycle and documentation (agreements, renewals, recordkeeping) in partnership with the CEO
- Serving as a trusted point of contact for employee concerns, balancing empathy with business consistency
- Coaching managers on feedback, performance conversations, and team health
- Building culture and engagement initiatives that strengthen belonging and recognition
- Localizing and implementing global People programs (performance cycles, L&D, policy rollouts)
- Maintaining HRIS systems and people data hygiene using tools like Airtable and Rippling
- Identifying process gaps and implementing improvements as the organization scales
You bring 5+ years of HR/People Operations experience, ideally in high-growth or startup environments. You have demonstrated success running contractor-first or globally distributed people operations. You're hands-on with modern HRIS tools (Deel, BambooHR, Rippling) and comfortable managing performance cycles and engagement programs. You communicate clearly and handle sensitive topics with discretion. A bachelor's degree is required; preference for Tier 1 university background.
This is a high-ownership role with meaningful local impact and room to grow into broader People leadership. Compensation is in USD.
