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People Business Partner, GTM (Customer Experience, Implementation & Sales Development)

Brex - Seattle, WA, United States - Hybrid - posted 2026-09-11

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Salary: USD 144,640 - 180,800 / annual

Brex is seeking a People Business Partner to serve as a trusted strategic advisor to senior GTM leaders across Customer Experience, Implementation, and Sales Development. You will operate at the intersection of strategic HR advisory and hands-on execution, partnering closely with leadership to drive organizational alignment, high-performance culture, and business growth. Key Responsibilities: - Act as a trusted advisor and coach to senior leaders and managers, helping them navigate org design, workforce planning, and change management - Drive high-performance culture by coaching leaders on setting clear expectations, delivering effective feedback, and applying performance management consistently - Use data and org health metrics to identify trends, diagnose root causes, and recommend proactive interventions to GTM leadership - Lead org design conversations with GTM leaders, ensuring structure and headcount plans align with business strategy and growth targets - Partner with Employee Relations on complex, sensitive employee matters, escalating themes and risks as needed while maintaining discretion - Support bi-annual promotion and performance calibration cycles for your client groups, ensuring rigor, consistency, and fairness - Drive cross-functional People projects in partnership with other People Business Partners and People teams About Brex: Brex is an intelligent finance platform enabling companies to spend smarter and move faster in over 200 markets. The platform combines global corporate cards and banking with spend management, bill pay, and travel software. Tens of thousands of leading companies including DoorDash, Coinbase, Robinhood, Zoom, and Plaid run on Brex. The People team at Brex focuses on talent, growth, and employee experience, designing systems that scale and challenge people to reach their potential. Workplace: This is a hybrid role based in the Seattle office, requiring a minimum of three coordinated days in-office per week (Monday, Wednesday, Thursday). Up to four weeks per year of fully remote work is available as a perk. Requirements: - 5-8 years of experience in People Business Partner, Employee Relations, or closely related functions - Demonstrated experience advising senior leaders on org design, workforce planning, and organizational change - Strong understanding of performance management practices in high-performance cultures (feedback, coaching, calibration, documentation) - Experience partnering with Employee Relations on sensitive employee matters, with sound judgment on escalation - Proven ability to build trusted, credible relationships with senior leaders and influence outcomes without direct authority - Comfort using data to tell a story, identify trends, and drive decisions - Strong organizational skills with ability to manage multiple client groups and competing priorities - Clear, concise communicator, both written and verbal - Ability to handle sensitive and confidential information with discretion Bonus: - Experience supporting Customer Experience, Implementation, Sales Development, or other GTM/revenue-adjacent functions - Familiarity with HRIS and performance systems like Workday or Lattice - Experience building or scaling manager enablement, coaching, or leadership development programs

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