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Salary: INR 817,047 - 860,050 / annual
As a Payments Risk Analyst II on Coinbase's Risk & Fraud team, you will own the identification and mitigation of payments fraud across the company's fiat payment rails, including ACH, wire, and card transactions. You'll protect millions of customers and billions in transaction volume from chargebacks, unauthorized deposits, and account takeover schemes.
Key responsibilities include:
- Investigate and resolve escalated payments fraud cases end-to-end, including chargebacks, ACH returns, wire disputes, and account takeovers across phone, messaging, and email channels
- Analyze fraud trends and patterns across payment activities, synthesizing data into actionable recommendations that improve detection logic and reduce loss exposure
- Handle premium and high-complexity customer cases, including CB1, HNWI, and executive escalations, using independent judgment to make risk decisions
- Partner cross-functionally with Product, Data Science, Risk ML, and Engineering teams to develop and iterate on risk management strategies, rule logic, and fraud prevention processes
- Identify workflow inefficiencies and recommend process improvements to scale risk operations, supporting documentation and standardization
Required qualifications:
- 3+ years of experience in payments risk, fraud analysis, or risk operations within financial services, fintech, or e-commerce
- Hands-on experience investigating chargebacks, ACH fraud, or unauthorized payment activity
- Demonstrated ability to conduct fraud investigations across multiple channels and make accurate, timely risk decisions independently
- Working knowledge of payments systems, fraud detection methodologies, and related risk disciplines such as MAR or ATO
- Proficiency in SQL or similar querying tools to analyze fraud data and identify patterns
- Full-time, in-office presence five days a week in Hyderabad with willingness to work shifts and weekends to support 24/7 fraud operations
- Responsible use of generative AI with human oversight to deliver business-ready outputs
Coinbase is a remote-first but not remote-only company, with quarterly in-person working sessions called "surges."
