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Partnerships Manager, Government and Public Sector

Sierra - San Francisco, CA, USA - Hybrid - posted 2026-09-09

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Sierra is building an AI-powered platform for enterprise customer experience, backed by co-founders Bret Taylor (former Salesforce co-CEO, OpenAI Board Chair) and Clay Bavor (18-year Google veteran, led Google Labs). The company partners with industry leaders including SoftBank, Uber, Rivian, and Sutter Health. You will own end-to-end partnership strategy for Sierra's US, Canada, and UK Government & SLED (State, Local, Education) ecosystem. This is a greenfield opportunity to build a scalable partner program from the ground up. Key responsibilities: - Identify, recruit, and structure systems integrators, resellers, distributors, and strategic alliances to accelerate growth in public sector - Build joint go-to-market strategies with key partners, developing value propositions and aligning sales motions - Create a scalable partner enablement engine including training, certification, sales plays, and onboarding programs - Own strategic partner relationships from engagement through long-term success, establishing governance and business reviews - Serve as connective tissue between Sierra and the partner ecosystem, bringing market intelligence and feedback internally - Represent Sierra at industry and procurement events You bring 10+ years in strategic partnerships, alliances, or channel strategy with significant government/SLED experience. You have strong relationships across the government tech ecosystem (Carahsoft, Deloitte, Accenture Federal Services, etc.) and deep understanding of government procurement (RFPs, GSA schedules, G-Cloud frameworks, Canadian vehicles, compliance requirements). You have executive presence, relationship-building skills, and AI fluency. Travel across US, Canada, and UK required. Ideal candidates have worked at or partnered with government-focused organizations, experience structuring strategic partnerships with commercial negotiation and co-sell frameworks, and knowledge of government tech landscape including CX/customer service, AI/ML applications, and public-sector AI policy.

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