SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 118,500 - 183,675 / annual
ServiceNow seeks a Partner Technology Architect to serve as the primary strategic interface for assigned Regional Managed partners, driving partner growth through pre-sales technical excellence, business development, solution strategy, and AI-first technology adoption.
You will lead joint business planning to align partner investments, industry focus, and go-to-market priorities across all routes to market in-region. Key responsibilities include advising partners on practice growth and specialization strategy, influencing partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation, and driving solution strategy to align offerings with high-value industry workflows and customer outcomes.
You will translate ServiceNow's platform and AI capabilities into partner-differentiated, scalable solutions at the conceptual and architectural level, maintaining strong workflow fluency across enterprise domains including CRM, IT, Security, and Business Services. You will lead technical discovery sessions, executive briefings, and solution demonstrations to accelerate partner-led deal velocity, provide technical escalation support for critical opportunities, and champion AI-first solution design including intelligent workflows, automation, and agent-based use cases.
Additional responsibilities include orchestrating partner engagement with Partner Solution Engineers and Practice-aligned PTAs, ensuring partner offerings progress from concept through validation to scalable commercialization, designing and executing partner-led proofs of concept and co-demonstrations, and connecting solution strategy to measurable business outcomes including efficiency, growth, ROI, and time-to-value.
You will support executive-level conversations with clear value narratives and outcome-based storytelling, and coordinate across internal specialist teams to deliver a unified partner experience. Success is measured by partner practice maturity, pipeline influence, partner self-sufficiency, competitive win rate improvement, thought leadership contributions, and executive satisfaction.
The role is pooled and engagement-driven, with both proactive (planned partner enablement, practice launch, joint business planning) and reactive (specific requests, deal-time depth) components. Travel as necessary.
REQUIREMENTS:
- 7+ years of pre-sales solution consulting or sales engineering experience
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Willingness to travel as necessary
