SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 118,500 - 183,675 / annual
ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for assigned Regional Managed partners, driving partner growth through pre-sales technical excellence, business development, solution strategy, and AI-first technology adoption.
In this role, you will lead joint business planning to align partner investments, industry focus, and go-to-market priorities across all routes to market in-region. You'll advise partners on practice growth, specialization strategy, and readiness for AI-enabled offerings, while influencing partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation.
Key responsibilities include:
- Drive solution strategy, helping partners align offerings to high-value industry workflows and customer outcomes
- Translate platform and AI capabilities into partner-differentiated, scalable solutions at the conceptual and architectural level
- Maintain strong workflow fluency across enterprise domains including CRM, IT, Security, and Business Services
- Lead and support technical discovery sessions, executive briefings, and solution demonstrations that accelerate partner-led deal velocity
- Provide technical escalation support for critical partner-led opportunities
- Champion AI-first solution design, including intelligent workflows, automation, and agent-based use cases
- Orchestrate partner engagement with Partner Solution Engineers and Practice-aligned PTAs to accelerate solution development
- Ensure partner offerings progress from concept through validation to scalable commercialization
- Design and execute partner-led proofs of concept and co-demonstrations
- Connect solution strategy to measurable business outcomes including efficiency, growth, ROI, and time-to-value
- Support executive-level conversations with clear value narratives and outcome-based storytelling
- Coordinate across internal specialist teams to deliver a unified partner experience
Success will be measured by partner practice maturity, pipeline influence, partner self-sufficiency, competitive win rate, thought leadership, and executive satisfaction.
You will work closely with Partner-PTAs (Global & Regional), Partner Solution Engineers, Product & Engineering teams, SC Field specialists, and Partner Managers across multiple levels.
QUALIFICATIONS:
- 7+ years of pre-sales solution consulting or sales engineering experience
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Willingness to travel as necessary
