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Nift is a performance marketing platform disrupting customer acquisition by delivering millions of new customers to brands monthly through strategic partnerships. The company is cash-flow-positive, backed by Spark Capital and Foundry (investors in Slack, Snap, Fitbit, Warby Parker, Twitter), and has achieved 731% growth over three years.
As Partner Success Manager reporting to the SVP of Partnerships, you will own the growth, health, and long-term strategy of a portfolio of high-value supply-side partnerships. This is a high-visibility role with direct accountability for revenue growth, retention, and partner satisfaction.
Key responsibilities include:
- Owning growth and revenue targets for assigned partner portfolio
- Identifying and executing expansion opportunities across new placements, lifecycle triggers, channels, audiences, products, and international markets
- Developing strategic account plans connecting partner business priorities with clear revenue opportunities
- Proactively monitoring partner performance and translating data into executive-level insights and actionable recommendations
- Leading strategic partner conversations including business reviews, growth-planning sessions, and executive stakeholder meetings
- Developing deep understanding of each partner's business model, customer journey, monetization goals, technical environment, and competitive landscape
- Staying informed about industry trends, competitor strategies, and market shifts to provide valuable insights
- Advocating for partner needs internally while balancing revenue impact, operational feasibility, and technical requirements
- Tracking revenue pacing, surfacing risks early, and establishing clear owners to keep growth initiatives moving forward
Requirements:
- 5–7+ years of experience in strategic account management, partner success, or client success within commerce media, retail media, performance marketing, digital advertising, or related industry
- Prior experience launching, managing, nurturing, and scaling relationships with high-value supply-side partnerships
- Proactive, sales-minded approach to partner success with demonstrated success owning and growing complex enterprise partnerships with measurable revenue responsibility
- Strong commercial judgment and ability to identify opportunities creating value for both partner and business
- Experience designing A/B tests and using results to guide creative, placement, audience, and product decisions
- Strong analytical skills with ability to interpret full-funnel performance data, diagnose issues, and turn findings into persuasive recommendations
- Advanced spreadsheet and reporting proficiency (pivot tables, formulas, data extraction, reporting)
- High degree of ownership, urgency, and comfort operating in fast-moving environment with evolving products and processes
- Excellent communication skills, attention to detail, and ability to build trust with cross-functional teams and manage stakeholder escalations
- Strong bias for action, self-motivation, solid work ethic, grit, integrity, and can-do attitude
- Bachelor's degree in business, marketing, or related field preferred
