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Salary: USD 130,000 - 160,000 / annual
Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. The company's unified trust platform helps enterprises detect synthetic identities, identify risky behavior, and authenticate identities in real time. Pindrop protects billions of high-risk interactions for leading financial institutions, insurers, and healthcare organizations, and has been recognized by TIME as one of the 10 Most Influential Software Companies of 2026.
As Partner Alliance Manager, you will own and scale Pindrop's strategic technology and channel alliances, turning them into repeatable, revenue-generating partnerships. Your responsibilities include:
• Growing strategic alliance relationships by building executive and working-level relationships across partners' product, partner, and field organizations. You'll align on joint strategy, marketplace readiness, and co-sell priorities for Pindrop's solutions.
• Owning a partner-sourced and partner-influenced revenue target, managing pipeline, conversion, and attainment against it.
• Driving co-sell and pipeline development by creating joint value propositions and go-to-market plans with partners, and managing co-sell motions and deal cycles with partner sellers, resellers, and integrators.
• Building and scaling the partner program, including recruiting, onboarding, contracting frameworks, pricing, and revenue share for resellers, ISV partners, and system integrators.
• Enabling partners and sellers through onboarding, training, certification, and deal registration processes, plus playbooks, battle cards, and sales tools for internal and external teams.
• Aligning Pindrop internally by coordinating Sales, Product, Engineering, Legal, and Marketing to support integrations and the partner ecosystem, and tracking partner KPIs, milestones, and pipeline.
• Serving as the voice of the partner, bringing feedback back to Product and leadership to shape roadmap, messaging, and support.
You will have executive visibility, a clear mandate to build and scale the partner ecosystem, and a direct line to business outcomes. Your work will put Pindrop's protection in front of enterprises at scale through the industry's leading platforms and partners, particularly in contact center and telecommunications environments where fraud and deepfake attacks are most prevalent.
REQUIREMENTS:
Must-haves:
• 5+ years in partner alliances, channel sales, or partner ecosystem development at a software company
• Proven track record of driving revenue through partnerships with resellers and/or ISV partners, with quantifiable results (partner-sourced revenue, % of pipeline from partners, growth against target)
• Proven track record of building and scaling reseller or channel programs
• Strong understanding of contracting, pricing models, partner enablement, and partner economics
• Understanding of the telecommunications space, with experience or relationships in the ecosystem
• Conversant in Conversational AI technologies, including how AI agents and agent platforms are changing partner ecosystems and go-to-market models
• Exceptional communication, negotiation, and relationship management skills
Nice-to-haves:
• Established relationships within contact center/CCaaS partner and integrator communities
• Experience partnering on SaaS or enterprise software in voice, AI, security, fraud, or CX
• Direct experience with NICE or CXone
