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Salary: USD 130,900 - 177,100 / annual
At Klaviyo, the Partner Account Manager role focuses on building deep, mutually-beneficial relationships with marketing agencies and systems integrator partners. You will manage approximately 30 partner relationships, serving as a trusted advisor to key leaders and decision-makers while understanding their business models and growth strategies.
Key responsibilities include:
- Becoming a trusted advisor to ~30 partner relationships, building connections with both leadership and front-line teams
- Developing technical product knowledge of Klaviyo and understanding how partners can take advanced use cases to market
- Building and managing a lead referral pipeline with your partner portfolio
- Understanding partner organization structures and business goals to develop long-term strategies
- Acting as a consultant to help partners build or optimize offerings around Klaviyo
- Becoming a product expert and presenting how Klaviyo services can improve partner businesses
- Operating with and exceeding revenue-focused goals
- Driving co-marketing initiatives with partners alongside the ecosystem marketing team
- Traveling up to 25% to meet with agency partners and attend events
- Collaborating with enablement, customer success, marketing, and product teams to introduce new platform enhancements
- Leveraging AI tools responsibly to improve workflows and efficiency
You will be responsible for articulating Klaviyo's value proposition, differentiating from competitors, managing business development and co-selling opportunities, and acting as a thought leader in the marketing technology space.
Requirements:
- 4-5 years of SaaS account management, channel, and/or sales experience
- Experience working on Enterprise accounts ($30M-$500M+ GMV customer segment)
- Strong influencing and relationship-building skills
- Adept at presenting product-led discussions and demonstrating Klaviyo to partner networks
- Comfortable operating independently and presenting in large groups
- Enthusiasm for learning new product offerings
- Excellent written and verbal communication skills
- Positive outlook and collaborative mindset
- Experience or experimentation with AI tools; excitement about exploring new AI workflows responsibly
- Ability to proactively solicit and act on feedback from customers, partners, and peers
