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Hims & Hers, a leading telehealth and wellness platform (NYSE: HIMS), is seeking an Operations Manager for Compounding at its New Albany, Ohio facility. This is a hands-on management role reporting to the Head Compounding Pharmacist, responsible for leading a team of compounding professionals and overseeing daily operations of the compounding department.
Key responsibilities include planning and coordinating daily production schedules to ensure timely delivery of compounded products; leading and supervising lab managers, pharmacy tech leads, and pharmacy technicians with clear direction and regular feedback; continuously evaluating compounding processes and implementing Lean, Six Sigma, and 5S methodologies to enhance productivity and minimize waste; monitoring KPIs related to safety, quality, and productivity with regular reporting; ensuring strict compliance with USP, FDA, OSHA, and other relevant regulations while fostering a safety-conscious culture; overseeing inventory management and proper handling of hazardous and non-hazardous substances; and collaborating with cross-functional teams including Quality Assurance, Quality Control, and Supply Chain to resolve operational challenges.
Required qualifications include 5-7+ years of hands-on experience in pharmaceutical compounding, manufacturing, fulfillment, or related operational environments; 5+ years of demonstrated leadership experience managing teams in fast-paced, regulated settings; 2+ years of OSHA safety standards implementation and maintenance; proficiency in warehouse management systems and operational reporting tools; strong knowledge of USP 795, USP 800, cGMP, OSHA, and FDA regulations; and experience with continuous improvement methodologies. A Bachelor's degree in Pharmacy, Chemistry, Engineering, or related field is preferred but equivalent work experience may be considered. Technician certification is required within 8 months of start date. The role requires ability to lift up to 50 lbs, perform physical tasks including walking, standing, and bending, and work any shift in a 24/7 operation. Experience with both sterile and non-sterile compounding procedures and knowledge of hazardous materials handling is highly desirable.
Hims & Hers offers competitive salary and equity compensation, unlimited PTO, comprehensive health benefits including medical, dental, vision, and parental leave, Employee Stock Purchase Program, 401k with employer matching, and offsite team retreats.
