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Coinbase is seeking an Operations Manager to oversee all aspects of Coinbase Bermuda's operations, reporting directly to the Chief Operating Officer. This role is critical to ensuring the Bermuda entities (CBBM and CBSL) operate with resilience and full regulatory compliance while aligning with global strategy.
Key responsibilities include:
- Oversee operational functions within Coinbase Bermuda and manage outsourced operations to intragroup or third-party entities, implementing policies and managing SLA frameworks in line with Bermuda regulations.
- Build and maintain supervision frameworks across critical business areas, ensuring alignment with regulatory requirements and operational best practices.
- Establish operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers.
- Partner with internal and external stakeholders—banking partners, regulators, and cross-functional teams (Risk, Legal, Compliance, Security, Finance, Product, CX)—to project-manage critical operations and risk initiatives.
- Support first-line defense operations, including launch assessments, internal audits, regulatory examinations, and supervisory touchpoints.
Required qualifications:
- 5+ years in financial services with demonstrated oversight of operations strategy, outsourcing, and vendor management in a regulated environment.
- Proven experience in a regulated financial institution or investment business, with focus on trade supervision in crypto, equities, or derivatives.
- Track record of developing operational processes, producing regulator-ready documentation, and managing cross-functional delivery with senior stakeholders.
- Familiarity with operational resilience frameworks, incident management, and business continuity planning.
- Prior experience navigating BMA-regulated industries and familiarity with Bermuda Monetary Authority requirements.
- Ability to use generative AI tools responsibly with human oversight to improve workflow efficiency.
Coinbase is a remote-first company with quarterly in-person working sessions ("surges"). The role offers the opportunity to shape the future of crypto finance in a highly regulated jurisdiction.
