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Placemakr operates a hybrid hospitality platform combining apartment living, vacation rentals, and hotel experiences. The company partners with developers and property operators to curate apartment-like spaces in hand-picked neighborhoods, using technology to enhance guest experiences and add value to underlying real estate.
As General Manager, you will lead a Placemakr property with direct responsibility for operational and budgetary excellence. You'll manage a team of property staff, setting the tone for exceptional service delivery to residents and guests. Your core responsibilities include:
• Day-to-day operations management: oversee all property functions, from maintenance and housekeeping to guest services and community programming
• Financial stewardship: manage budgets, control costs, and drive revenue optimization while maintaining service quality
• Team leadership: recruit, develop, and motivate your team; instill accountability, ownership, and innovation; model Placemakr's Community Norms
• Guest and resident experience: ensure consistent, high-quality experiences across all touchpoints, whether guests stay for a night or a year
• Cross-functional collaboration: work closely with your Area Manager, corporate teams, and peer property leaders to align on strategy and best practices
• Strategic execution: balance short-term operational demands with long-term property performance and brand consistency
You'll report directly to your Area Manager and be part of Placemakr's property leadership team. The role requires exceptional communication, a people-first mindset, and the ability to lead by example. Placemakr emphasizes collaboration and offers property leaders biannual in-person gatherings with corporate teams across the US.
