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Revolut is seeking an Operational Risk Manager for its Mexico City office to strengthen risk management frameworks and governance structures across the organization. The role sits at the intersection of risk management and business operations, working across all functions, products, and regions to monitor performance and ensure safe business operations.
Key responsibilities include:
- Partnering with first-line business teams to identify, assess, document, and regularly review operational risks
- Coaching business units on designing and implementing effective controls
- Developing and implementing operational risk policies, procedures, key risk indicators (KRIs), and risk appetite statements
- Creating quantification techniques for operational risk and resilience, including stress testing and impact tolerance analysis
- Owning the risk incident management process, including recording risk events and managing incident reports
- Monitoring operational risk exposures against established limits and thresholds, producing reports for management and stakeholders
- Developing and maintaining risk management tools and systems
- Tracking KRI breaches and collaborating with risk owners and group risk teams to resolve issues within defined timelines
- Conducting presentations and workshops on risk identification and mitigation strategies
Required qualifications:
- 3+ years of operational risk management experience in banking or financial services
- Strong understanding of core operational risk concepts
- Experience working with local regulators in Mexico
- Demonstrated ability to interpret and organize complex matters practically
- Curious mindset with a commitment to understanding how systems work
- Strong organizational and methodological approach
Nice-to-have skills include experience with operational risk stress testing and quantification methodologies. Revolut is a fintech super app with 75+ million customers, operating across spending, saving, investing, exchanging, and travel services globally.
