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Salary: GBP 106,300 - 143,800 / annual
Monzo is a digital bank on a mission to make money work for everyone. You'll join the Special Projects team, a small, high-impact group of commercially minded, strategic, and analytically driven generalists who shape and deliver trajectory-changing projects across Monzo's business units (Core Banking, Borrowing, Wealth, Business Banking, Operations, etc.) for C-suite, GMs, and senior stakeholders.
In this role, you'll lead and execute cross-functional strategic initiatives including seeding new products and business lines, delivering business transformation, geographic expansion, accelerating product growth, M&A, and high-impact partnerships. You'll engage senior leadership to build cross-functional influence, drive strategic decision-making, and unblock high-impact initiatives.
Key responsibilities include: leading trajectory-changing projects aligned with company strategy; collaborating with product, marketing, operations, and engineering teams to solve complex problems; identifying process optimization and efficiency opportunities; conducting research and data gathering to inform business cases and strategy; analyzing data, customer needs, market and competitive insights; developing project plans, KPIs, and success metrics; and supporting talent development and team scaling through direct management or coaching.
You'll thrive in ambiguity, take a structured, data-led approach to problem-solving, and excel at stakeholder management and persuasive communication. The ideal candidate has a founder mindset, commercial acumen, resilience to challenge the status quo, and the ability to understand and solve complex problems across data, regulation, legal, business processes, user needs, and technology.
