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MaintainX, now part of Autodesk Operations Solutions, is a mobile-first work execution platform serving industrial and frontline teams. The company manages 13.9 million assets and 79.5 million completed work orders for customers including Duracell, McDonald's, Shell, DHL, and Volvo. MaintainX is expanding its enterprise presence across EMEA and rapidly building its sales team focused on the UK & Ireland market, with potential to expand territory across Europe, Middle East, and Africa based on experience.
As a Mid-Market Account Executive, you will own a book of business from post-sale handoff through renewal and expansion. Your responsibilities include:
- Account Ownership: Manage mid-market customer relationships with a focus on client success and retention. Build deep familiarity with each client's business and proactively address their needs.
- Expansion: Identify and capitalize on expansion opportunities within existing accounts by leveraging your experience navigating larger deals and understanding complex sales cycles.
- Prospecting & Engagement: Take a proactive approach to identifying customer needs and providing innovative solutions that exceed expectations.
- Quarterly Business Reviews: Conduct QBRs to assess client satisfaction, identify improvement areas, and deliver compelling product demonstrations tailored to client needs.
- Pipeline Management: Accurately forecast monthly and quarterly expansion opportunities with +/- 15% accuracy using Salesforce, Outreach, ZoomInfo, and other sales technology.
- Documentation & Organization: Manage multiple simultaneous tasks (client requests, demos, proposals, follow-ups) with meticulous attention to detail and organizational discipline.
- Startup Mentality: Embrace an entrepreneurial, hands-on approach to building something new within a rapidly growing organization.
This is a high-responsibility, difference-making role within a company experiencing triple-digit year-over-year growth. You will work closely with EMEA sales leadership to establish regional motion and win early reference customers.
REQUIREMENTS:
- Minimum 4 years of sales experience, with significant portion in account management or similar role within mid-market segment
- Demonstrated success expanding client accounts and driving revenue growth in B2B sales environment
- Proficiency navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders
- Strong analytical and presentation skills with ability to communicate data-driven insights to internal and external stakeholders
- Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews
- Adaptability and comfort in fast-paced, rapidly changing sales environment
- Exceptional organizational skills and attention to detail
- Excellent interpersonal skills and ability to build strong relationships with clients and internal teams
- Positive, passionate, creative mindset with high-character qualities aligned with company values
- Open and hungry mind, willing to improve through coaching and learn about customers' industries
- Bachelor's degree or higher, ideally in relevant field
- Daily verbal and written communication in English with customers primarily in US/English Canada markets
BONUS QUALIFICATIONS:
- Experience with modern sales tech stacks (Salesforce, Salesloft, DiscoverOrg)
- Experience with startups and entrepreneurial organizations
- Experience with CMMS or facility operations software
- Documented success working in remote settings
