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Salary: USD 90,000 - 125,000 / annual
Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft. The Merchant Onboarding Manager will join the Merchant Operations department, owning the complete onboarding lifecycle from commercial handover through operational readiness.
Key responsibilities include:
- Guiding merchants through early-stage onboarding onto the Adyen platform
- Partnering with Sales Management, Compliance, Underwriting, and Account Management teams
- Designing onboarding solutions that balance compliance requirements with commercial opportunities
- Working directly with Compliance on complex deal structures to ensure long-term success
- Streamlining operational processes between commercial teams and onboarding to reduce friction
- Advising merchants and internal teams on optimal use of Adyen's product offerings
- Maintaining expertise in regulatory and scheme compliance requirements
- Engaging directly with merchants to ensure smooth, efficient rollouts
- Driving data-driven decision-making and transparency through analysis and insights
- Acting as a consultative partner across Sales, Account Management, Compliance, and prospects
- Educating internal teams on regulatory and procedural updates
- Contributing to process improvements supporting global scalability
Required qualifications:
- 5+ years in commercial operations, compliance, project management, or related fields
- Strong interpersonal skills and ability to build cross-functional, cross-regional relationships
- Comfort owning complex end-to-end processes in fast-paced environments
- Commercial acumen and ability to balance compliance with business priorities
- Fluent English; additional languages preferred
- Salesforce experience preferred
The role is based in San Francisco with a salary range of $90,000–$125,000 plus equity (RSUs).
