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Hopscotch Primary Care is transforming healthcare in rural America by providing high-quality, accessible primary care. The company operates a value-based care model serving thousands of patients through a comprehensive, interdisciplinary team approach.
As Medical Director, you will lead day-to-day clinic operations and deliver high-quality patient care while championing the Hopscotch Care Model. Your responsibilities include:
• Provide leadership and oversight for clinic teams to drive execution of critical priorities, ensuring high-quality care, excellent patient experience, team engagement, and strong culture
• Set the standard for care delivery across care centers through clear understanding and execution of the Hopscotch care model, commitment to quality and excellence, and implementation of key workflows and processes
• Manage providers, ensuring completion of administrative tasks, appropriate use of indirect care hours, panel management, and documentation
• Partner with the Care Center Manager to exceed target metrics and outcomes including patient experience, STARS/HEDIS, care coordination, utilization, and cost of care
• Deliver high-quality patient care within the comprehensive, interdisciplinary care model to achieve best-in-class outcomes for your dedicated patient panel
• Provide direct oversight of clinical care team members including Advanced Practitioners, Medical Assistants, Care Managers, Community Health Workers, and others
• Support the Hopscotch mission and vision through leadership in talent development, culture, clinical innovation, and compliance/best practices
• Represent Hopscotch in the community through education, engagement, and participation in health fairs and conferences
The role offers flexible scheduling, dedicated MA and Clinical Documentation Specialist support, longer appointment times with built-in charting time, smaller patient panels (average 15 patients per day), on-site interdisciplinary care teams, AI-powered dictation support, competitive salary and bonus structure, generous time away, annual CME funding with dedicated days, NHSC loan repayment options, and opportunities for advancement.
Benefits include paid holidays and PTO, company-sponsored medical/dental/vision insurance for employee and family, free short-term and long-term disability insurance, free $100k life insurance, 401k with 4% company match and no vesting period, $720-$1,000 annual HSA contributions for eligible plans, and relocation/sign-on bonuses.
REQUIREMENTS:
• 5+ years of post-residency experience
• Experience managing teams
• Board Certified in Internal Medicine or Family Medicine
• Active, non-probationary North Carolina state medical license (or willingness to obtain)
• Authorized to work in the US
IDEAL CANDIDATE WILL ALSO HAVE:
• Familiarity with innovative clinical models serving high-acuity members
• Experience with Medicare population, including in-home care, documentation, and compliance requirements
• Experience caring for at-risk patient panels
• Experience using data and insights to drive clinical action
• Experience leading, teaching, and training others formally and informally
• High emotional intelligence with collaborative, trust-driven working style
• Comfort with dynamic, ambiguous settings with ability to bring structured, proactive approach
• Quick learning ability with critical thinking and perseverance
• Willingness to engage in difficult conversations and foster tough dialogue
• Patient-centric mindset and service orientation
• Commitment to excellence with growth mindset
• Agility and ability to work effectively in fast-paced environment
• Accountability and high work ethic with strong collaboration skills
