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Salary: USD 350,000 - 350,000 / annual
K Health, an AI-powered virtual care platform backed by $443.5M in funding, is seeking a Medical Director to lead clinical operations for its 24/7 virtual care platform. Reporting directly to the Chief Medical Officer, this executive physician leader will oversee integrated primary care, behavioral health, and acute care services delivered via text and video.
Key Responsibilities:
- Serve as clinical expert and senior member of the Medical Leadership Team, overseeing clinical operations for the virtual care platform
- Lead partnership clinics from development through launch, managing clinic operations and practicing clinicians
- Own clinical policy and regulatory oversight within the Virtual Clinic
- Develop comprehensive understanding of K Health's AI-driven care delivery model and clinical practice across consumer and partnership clinics
- Collaborate with Practice Manager and cross-functional teams (operations, product, medical, regulatory, marketing, data science) to identify operational improvements and ensure clinical needs align with business strategies
- Participate in customization, development, design, standardization, and implementation of medical operations, protocols, and data systems
- Lead development and delivery of best-in-class training for clinical team members, customized for each partner system
- Establish and maintain clinical policies, procedures, and practice guidelines
- Develop and modify clinical workflows and processes for each partnership in collaboration with operations
- Lead or assist in writing, reviewing, and approving clinical project deliverables including scope documents, product integration, handbooks, QA monitoring plans, patient safety management, and readiness plans
- Provide clinical expertise to internal and external stakeholders through regular updates and presentations
- Work with data science and analytics teams to deliver high-quality clinical quality data and tools
- Assist with development of media, presentations, and demonstrations
- Provide direct clinical care (8-20 hours per week, with willingness to work clinically 25-50%)
- Educate patients on appropriate treatments and care plans
- Co-manage patients with external partners within the healthcare delivery model
- Manage patient follow-ups for chronic care programs
- Prescribe medications and refills as appropriate
Requirements:
- 2-3 years of post-residency experience
- Board Certified in Family Medicine (required)
- MD or DO degree
- Comfortable treating patients of all ages in remote settings
- Proficiency with EMRs; EPIC experience required
- Effective leadership and critical thinking skills with proven ability to foster team productivity, unity, and cohesiveness
- Demonstrated experience managing and mentoring team members
- Highly motivated self-starter who thrives in fast-paced, innovative environments while remaining flexible, agile, proactive, resourceful, and efficient
- Comfortable with technology and digital health
- Prior experience in leadership roles preferred but not required
- Experience in start-up environments and telemedicine preferred; other relevant experiences may be considered
- Willingness to travel domestically and internationally up to 30%
- Local to NYC area preferred
