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ChowNow is a leading off-premise restaurant technology platform serving thousands of independent restaurants across North America. The company processes $1B+ in gross food sales annually and has saved partners over $700M in third-party commission fees through its white-label ordering solutions, demand network integrations (Google, Yelp, Apple, Snap), and diner-friendly marketplace.
As Marketing & Partner Operations Manager, you will own the systems and infrastructure driving demand generation and partner-sourced growth for the revenue engine. This is a hands-on role focused on identifying performance bottlenecks in the acquisition funnel and implementing end-to-end system improvements to enhance efficiency.
Key responsibilities include:
- Building durable systems that make channel and partner performance visible and actionable in real time, not just retrospective reporting
- Serving as HubSpot admin, configuring systems directly to drive measurable improvements
- Partnering with Business Systems to ensure Salesforce integration and seamless data flow across the revenue stack
- Defining and implementing fixes to systemic issues impacting funnel performance
- Driving acquisition impact through infrastructure that enables continuous optimization
You will report directly to the Head of Revenue Operations with no direct reports. This role requires strong systems thinking, hands-on technical fluency with marketing automation and CRM platforms, and a deep commitment to supporting independent restaurants. The ideal candidate combines analytical rigor with operational excellence and the ability to work cross-functionally to solve complex revenue challenges.
ChowNow was founded in 2012 and is now entering an exciting new era under CEO Kanika Soni, with a renewed focus on helping local restaurants thrive in the digital economy.
