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Funding Circle is a fintech platform helping UK small businesses access funding quickly using data-driven technology. The company combines the agility of a startup with the stability of a public company, backed by strong economic impact (£7.2bn generated for the UK economy last year).
You will join the Marketing Automation and Technology team as a Marketing Operations Executive, reporting to the Senior Manager. Your core responsibility is managing marketing logic, segmentation, and operational processes across no-code platforms (Segment, Amplitude, Iterable) that support marketing and customer communication goals.
Key responsibilities include:
- Understanding and maintaining context on marketing and comms processes and goals, collaborating with developers, analysts, data product owners, and channel marketers
- Managing and supporting marketing audience logic, workflows, and processes in team-owned tools
- Solving process challenges and improving operational standards across marketing channels to ensure the right message reaches the right customer via the right channel at the right time
- Owning reliability and documentation of processes you create and update
- Prioritizing solution levels, owning change work, and soliciting support from colleagues
- Proactively identifying and mitigating risks, issues, or control weaknesses
You bring a minimum of 18 months of demonstrable experience working directly with Customer Data Platforms (CDPs), Marketing Automation platforms, Web Tracking, or Email Service Providers (ESPs). You have solid understanding of how data and logic support marketing goals and campaigns. You're technically savvy with a solutions mindset, a natural collaborator comfortable with complexity, and able to move fast with new technologies including generative AI tools. Website tag-management and web tracking experience is a bonus.
The role is hybrid (3 days in London office) with competitive salary and comprehensive benefits including flexibility allowance, private medical/dental, life assurance, share schemes, annual learning allowance, and award-winning parental leave policies.
