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Salary: EUR 71,000 - 84,000 / annual
Airbnb's Hotels organization is seeking a Market Manager to drive supply health and expansion across the DACH region (Germany, Austria, and Switzerland) and parts of Central Eastern Europe. Operating with startup energy inside a larger company, this role offers outsized impact on strategic direction.
You will manage hotel partnerships and optimize their presence on Airbnb through discounts, availability management, and strategic levers. Your responsibilities include developing tiering and account management strategies, managing relationships with strategic hotel partners and internal stakeholders, and creating scalable, localized supply management strategies for both established competitive markets (Berlin, Munich, Vienna, Hamburg) and emerging untapped markets.
Key responsibilities:
- Build, manage, and expand partner relationships within your territory to exceed quarterly sales targets
- Conduct regular optimization calls and business reviews with partners, providing exceptional service including in-person support as needed
- Implement strategies to manage and optimize a diverse portfolio of hotels, from independents and family-run properties to groups and chains
- Educate clients on product updates and cascade feedback on product and public policy to internal stakeholders
- Leverage data to identify and pursue strategic growth opportunities, navigating operational complexities and allocating resources efficiently
- Develop and implement unique engagement projects with an entrepreneurial approach
- Work cross-functionally with product, communications, public policy, legal, tax, and customer support teams to ensure long-term market success across different regulatory and tax environments
- Acquire comprehensive knowledge of DACH market trends to inform internal and external stakeholders
- Understand technical aspects of software partnerships (property management systems, channel managers) to support hosts and guests
You will be based in Berlin and expected to travel regularly across Germany, Austria, and Switzerland approximately once every 4-6 weeks.
Requirements:
- 5+ years of experience in new sales, account management, and partner support with demonstrated capability in fostering business relationships
- 2+ years of tech/travel industry experience (preferred)
- Fluent in German and English; additional European languages a plus
- Proven track record managing a book of business and converting opportunities
- Proficient quantitative skills with ability to interpret and apply data in day-to-day work
- Ability to work at both strategic and tactical levels in ambiguous environments
- Proven cross-functional collaboration experience
- Excellent communication and presentation skills, effective via phone, email, and in-person
- Charismatic self-starter who is resourceful, self-sufficient, with strong time management and prioritization skills
- Highly proficient in CRM software (Salesforce experience a plus)
- Passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a plus
